Atlanta – April 30, 2013 – Intelliverse, a global leader in cloud communications, today announced an integration between its IntelliConnection Calling Application and Salesforce.com ’s CRM system. IntelliConnection is a Software-as-a-Service (SaaS) sales prospecting tool that helps salespeople focus on selling rather than dialing and gives sales management real-time information to help ensure activity goals are being met.
This integrated Salesforce solution helps increase sales team speed, consistency and productivity with seamless access and transfer of data between both systems and integrated reporting of call logs and contact histories. The combination of IntelliConnection Calling Application and Salesforce.com eliminates duplicate efforts by eliminating dialing for sales reps and syncing all data, streamlining the lead-generation process and providing complete visibility and insight into the entire sales process.
“Salesforce is used by more than 100,000 companies and since most sales reps live in Salesforce, this integration is a natural fit,” said Sean Gordon, CEO of Intelliverse. “By integrating IntelliConnection Calling Application into the Salesforce.com platform we are making it easier for businesses to increase conversations and opportunities, close more deals and generate more revenue.”
IntelliConnection easily connects lead databases to sales campaigns and enables sales reps to begin dialing sessions directly from Salesforce.com. All IntelliConnection results are stored in Salesforce, including dials, conversations, and follow-up activities for each salesperson, creating a complete, consolidated contact history. This information is critical and enables sales managers of both small and large, spread-out sales teams to quickly identify when activity levels are not meeting expectations. Resolving such issues early in the sales funnel process is the key to consistent revenue growth which results in long-term company success. IntelliConnection provides access to other CRM systems and ensures a competitive advantage to any company with a sales team.
Intelliverse is a global cloud communications company specializing in solutions that help businesses and customers connect. With solutions that address all areas of business communications, including social media, inside sales, lead generation / appointment setting, conferencing, and contact center solutions, Intelliverse has been delivering reliable, scalable and flexible services for close to three decades. By constantly exploring innovative technologies, Intelliverse continues to stay relevant and focused on its customers. For more information, visit www.intelliverse.com.Return To News Room